TERMS & CONDITIONS AGREEMENT FOR YOURHOLIDAYABROAD

A) RESERVATIONS & PAYMENTS

A holiday is confirmed and only exists when we have received your deposit of the total in the invoice and the remainder to be cleared at least 3 weeks before the holiday commencement. If payment is not made by the due date, we reserve the right to treat the booking as having been cancelled by you (except circumstances that both parties agreed in writing, e.g. on proforma invoice), and apply free cancellation (Only during this Corona pandemic) as set out below .

B) CANCELATIONS OR NO SHOW

Reservations/Bookings that are cancelled, reduced in length of stay or reduced in numbers of participants (hereinafter collectively called CANCELLATION) are subject to ABSOLUTELY FEE CHARGE UNLESS ITS CACENCELED BY OUR SELF DUE TO ANY UNFORESEEABLE CHANGES.

  • Need to notify Us at least a  2 week before; OR if you missed a flight or flight delayed/changed, OR  covid-19 positive.
  • You can let us know when you think you are able to travel again or cancel for good for an Admin Fee of $250, only FREE with no charges  when its ones month before.
C) REFUND
Whilst the company uses its best endeavors to ensure that all anticipated accommodation is available as planned, we are set to do refund if the plan is cancelled due to reasons associated with the Covid-19, being flight cancellation or delay of arrival, sickness to start the plan as required. That will be fully examined and 35% of the total holiday amount will be deducted for administration cost.
 

D) ACCOMODATION SUBSTITUTION 

Should the case arise whereby accommodation is not available at the quoted hotels/Lodges/Tented camps alternative accommodation will be provided at hotels/lodges/tented camps of similar caliber.

E) DIET
Guests with special dietary requirements are advised to warn us well in advance before your departure. Please always inform the restaurant or hotels before eating and we advise this is entirely your responsibility to take care of your health when your abroad.

F) LUGGAGE
Please keep your luggage light – soft duffel bags are preferable.  Luggage is limited to 15kg per person on internal local flights. We suggest to take out travel insurance for any lost luggage or excess luggage it’s the customers responsibility. 

G) PASSPORT AND VISAS 

The onus is upon the client to ensure that passport and visas are valid for the countries listed(country your visiting always make sure you have checked the visa requirements).  The company, its staff and its agents cannot be held liable for any visas etc. not held by the clients.    

H) PHOTOGRAPHY
The company reserves the right without further notice to make use of any photography or film taken on safari by our staff for general purposes without payment or permission.

I) CHECK IN AND CHECK OUT TIMES 
Rooms are available for check in at 1400 Noon on the scheduled arrival date.  Rooms should be vacated by 1000Hrs on the scheduled departure date. Special consideration may be extended on departure time subject to anticipated arrivals. It important to know your arrival times so we can ask hotels for early check in and late check outs.

J) CHANGES TO SCHDULE / FORE MAJEURE 
Although every effort is made to adhere to the agreed schedules, it should be borne in mind that the Company reserves the right, and in fact is obliged, to occasionally change routes, dates and accommodations on safaris as dictated by changing conditions after liaising with the client.  Such conditions may be brought by “force majeure” or “statutory directive”, seasonal rainfall on bush tracks, outbreak of endemic/pandemic diseases, wars, airfields and game areas, or game migrations from region to another or reservation problems, etc. However, the company shall make all reasonable efforts in resolving the situation not limited to offering alternatives than a refund.

K) GUIDE SUBSTITUTION uide Substitution
If one of our guides is unable to take a safari due to illness or other reasons, we reserve the right to substitute with another guide.

L) PRICES
We will do our outmost to keep the prices as quoted or published.  Should fluctuation in statutory taxes, exchange rates, rise or change in entry fees, etc. force increases on us; we reserve the right to surcharge, but will notify you immediately. Any Bank charges from your own bank or fees due to currency exchange are at your own discretionary.

N) Participant Incompatibility
The company may, at its discretion and without liability of its cost to itself, at any time cancel or terminate the passengers booking and in particular without limiting the generality of the forgoing, it shall be entitled to do in the event of illness or illegal or incompatible behavior of the passenger, who shall in such circumstances not be entitled to any refund.

M) Publicity Materials
The company reserves the right to use any photograph or film taken during the safari by any appointed representative of The Company, for the use in The Company’s advertising or publicity material, without obtaining further consent from the client prior to the departure of the client’s appointed safari

O) FITNESS
The client acknowledges that the safari can sometimes be demanding and it’s his/her responsibility to ensure that he/she is sufficiently fit and able to embark on the tour.

P) AUTHORITY OF THE HOLIDAY LEADER 
Clients will accept the authority and decisions of the safari leader(Holiday leader) appointed by the Company.  The decision on the itinerary, accommodation and conduct on the holiday will be with the company. If you may have any objection or changes you may which to take please contact us on our email and report anything suspcious. But we ask you to respect the locals and the leader appointed when your on a holiday.

Q) LIABILITY
The company is insured against legal liabilities arising from any injuries which might be received by passengers in its vehicles. The Company’s liability to passengers carried in its vehicles is governed by the laws of that particular country for example and no other Country, and all claims subject to the jurisdiction of the courts of the particular country .The Company reserves the right to employ sub-contractors to carry out all or part of the Services agreed to be supplied and in the event of the exercise of such right the terms of clause relating to The Company is subject to the booking conditions and cancellation provisions of the Travel organizer or the airline concerned.

  • Neither the Company, nor any person acting for, through or on behalf of The Company shall be liable for any loss or damage whatsoever and without restricting the generality of errors or omission contained in the brochure or other literature, late or non-confirmations or acceptance of bookings, loss or damage caused by delays, sickness or death whether occasioned by the negligence or not.
  • In addition, The Company shall have the right at any time at its discretion to cancel any tour or the reminder thereof or make alteration on route, accommodation, price or other details and in the event of any tour being rendered impossible, illegal or inadvisable by the weather, avalanches, strike, war, government or interference or any other cause whatsoever.  The extra expense incurred as a result thereof shall be the responsibility of the passenger.
  • Please be aware that these safaris may take you into close contact with wild animals.  Attacks by wild animals are rare, but no safari into the African Wilderness can guarantee that this will not occur. Neither the company, nor its employees, nor its agents can be held responsible for any injury or incident on the safari.

R) GOVERNING LAW
All terms and conditions of this agreement shall be governed by and construed in accordance to the laws of United Kingdom, and any litigation necessary to resolve disputes between the parties shall be field in the courts located in United Kingdom where such a dispute cannot be solved through arbitration.

  • The company is insured against legal liabilities arising from any injuries which might be received by passengers in its vehicles. The Company’s liability to passengers carried in its vehicles is governed by the laws of United Kingdom and no other Country, and all claims subject to the jurisdiction of the courts of United Kingdom
  • The Company reserves the right to employ sub-contractors to carry out all or part of the Services agreed to be supplied and in the event of the exercise of such right the terms of clause relating to The Company is subject to the booking conditions and cancellation provisions of the Travel organizer or the airline concerned.
  • Neither the Company, nor any person acting for, through or on behalf of The Company shall be liable for any loss or damage whatsoever and without restricting the generality of errors or omission contained in the brochure or other literature, late or non-confirmations or acceptance of bookings, loss or damage caused by delays, sickness or death whether occasioned by the negligence or not.
  • In addition, The Company shall have the right at any time at its discretion to cancel any tour or the reminder thereof or make alteration on route, accommodation, price or other details and in the event of any tour being rendered impossible, illegal or inadvisable by the weather, avalanches, strike, war, government or interference or any other cause whatsoever.  The extra expense incurred as a result thereof shall be the responsibility of the passenger.
  • Please be aware that these safaris may take you into close contact with wild animals.  Attacks by wild animals are rare, but no safari into the African Wilderness can guarantee that this will not occur. Neither the company, nor its employees, nor its agents can be held responsible for any injury or incident on the safari.